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Claims

Our experienced examiners specialize in the types of losses unique to local government employees. We work with all parties involved to reach prompt, fair resolutions of claims.

How to Report a Claim

If an employee sustains an injury on the job, the first step is to determine if urgent care is needed. If so, call 911. If urgent care is required, report the claim after the injured worker’s needs are met. All injuries should be reported to Company Nurse at 1-888-770-0928.

The Company Nurse call center is staffed 24/7/365. We understand many of your employees work weekends and holidays, so it is beneficial to call Company Nurse immediately to speak with a registered nurse. The nurse can give care advice and refer to your designated physician/clinic, if appropriate.


Prescription Program

IMWCA partnered with Splashlight Rx to provide pharmacy benefits to injured workers. The program allows injured workers to quickly and easily obtain needed medication without them incurring out-of-pocket costs.

Splashlight Rx issues pharmacy cards to injured workers who need prescriptions for their work-related injuries. These pharmacy cards allow the injured employee to fill their prescriptions without worrying about who is supposed to be billed for the medication. In addition, this program ensures the injured employee isn’t paying anything out-of-pocket for the prescription. To accommodate those who need medication on a long-term basis, Splashlight Rx also has a mail-order program that conveniently delivers prescriptions to the employee’s home when necessary

Claims Staff

claims staff
Contact Claims

IMWCA claims examiners work exclusively with our members. We are committed to providing prompt, courteous claim services. Our experienced examiners specialize in the types of losses unique to local government employees. We work with all parties involved to reach prompt, fair resolutions to claims.

Matt Jackson
Claims Manager
Kim Gannon
Senior Claims Examiner
Jenny McKenzie
Claims Examiner
Jessica Rutherford
Claims Examiner
Melissa Dutton
Claims Examiner
Monica Pierce
Medical Only Claims Examiner/Assistant